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Hotel Royal Queens Singapore, Singapore

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From122US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

12 Queen Street, Singapore, Singapore, 188553

Hotel Royal Queens is a 4-star smoke-free hotel located in Singapore's vibrant civic district, known historically as the seat of colonial governance. The hotel features 236 well-appointed rooms and offers a blend of modern amenities with local charm. Notable for its commitment to service excellence, it has received multiple awards recognizing outstanding hospitality. Its strategic location provides guests easy access to cultural landmarks and major business districts.

Location

The hotel is situated on Queen Street, placing it within walking distance of major attractions like the National Museum of Singapore, Bugis Street, and Clarke Quay. The proximity to Bras Basah MRT Station, just a two-minute walk away, facilitates convenient travel throughout the city. The location serves as an excellent base for exploring Singapore's cultural, educational, and entertainment hubs, ideal for both business and leisure visitors.

Rooms

Hotel Royal Queens offers a range of accommodation options, including 236 air-conditioned rooms and 4 serviced apartments, designed for comfort and convenience. Families can opt for the inter-connecting room featuring 1 Double Bed and 2 Single Beds, suitable for up to four guests. Each room is equipped with modern amenities such as a 43” LCD TV, mini-bar, and writing desk, ensuring a pleasant stay. The serviced apartment includes a living area and a fully equipped kitchenette for guests seeking a home-like environment.

Eat & Drink

Queen's Brasserie, located next to the lobby, serves a daily breakfast buffet and specializes in Asian and Western cuisine, accommodating both a la carte and buffet service. The brasserie's design features a frameless glass frontage that introduces natural light to the dining space. For privacy, a private dining room is also available, seating up to 15 guests, making it suitable for both personal and corporate events. The hotel's F&B department is prepared to assist customers with their specific dining requirements.

Leisure & Business

Hotel Royal Queens caters to both leisure and business travelers with a variety of facilities. Guests can unwind at the health center, complete with a mini gym and pool. Business amenities include a business center with wireless internet access, meeting rooms, and banquet facilities. The hotel's commitment to service excellence is evidenced by its multiple awards and recognized initiatives, creating a supportive environment for both guests and staff.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Connecting Twin Room
Max:
2 persons
56 m² 
Bed options:
2 Single beds
City view
Shower
Bathtub
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Executive Room
Max:
3 persons
28 m² 
Bed options:
2 Single beds
City view
Shower
Bathtub
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Singapore1400 ft
Airports
Changi (SIN) 12.3 mi
Train
Promenade MRT Station4000 ft
Tanjong Pagar KTM Railway Station 2.1 mi
Metro stations
Bras Basah700 ft
Bencoolen1000 ft
Bus
Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Dry cleaning

Dining

  • Restaurant

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Cribs

Spa & Leisure

  • Outdoor swimming pool

Room features

  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

12 Queen Street, Singapore, Singapore, 188553
Map view
street view
12 Queen Street, Singapore, Singapore, 188553
Nearby
Gallery
National Museum of Singapore
1200 ft
Mall
Bugis Street
1200 ft
178 Waterloo Street Kwan im Temple
Kwan Im Thong Hood Cho Temple
1200 ft
Museums
Singapore Art Museum
1200 ft
30 Victoria Street Chijmes
Chijmes
1200 ft
Gallery
The Cathay
1200 ft
2 Cox Terrace Fort Canning Park
Battlebox
1200 ft
Mall
Plaza Singapura
1200 ft
Restaurants
Standing Sushi Bar
100 ft
331 North Bridge Road Odeon Towers 01-04 Odeon Towers
Supreme Vege
900 ft
12 Queen Street #02-03 Hotel Royal @ Queens Hotel Royal @ Queens
Lowe'f Artisanal Sandwiches
300 ft
1 Queen Street Cantonese Methodist Kum Yan Church Kum Yan Methodist Church
Crossings Cafe
600 ft
55 Waterloo Street Catholic Centre #01-01
Ah Yat Abalone
1100 ft
101 Victoria Street Hotel Grand Pacific #01-06 Hotel Grand Pacific
Baja Fresh Mexican Grill
1700 ft
9 Bras Basah Road Rendezvous Hotel Singapore #01-03 Rendezvous Galllery
American Taproom
800 ft
261 Waterloo Street Waterloo Centre Suite 01-23
Switch by Timbre X
600 ft
73 Bras Basah Road Ntuc Trade Union House #01-01/02
Sun's Cafe
1200 ft
101 Victoria Street Hotel Grand Pacific Hotel Grand Pacific

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Convenient location
Attentive service
Room cleanliness
Limited dining options
6.8/10
Nice
Rooms
6.4
Location
8.6
Service
7.6
Dining
5.6
Guest reviews
6.8/10
based on 10 review
3.5/5 based on 828 review
7.6
7.6/10based on 3095 review
#176 of 325 hotels in Singapore based on Tripadvisor
Fred
United Kingdom, April  2024
7.6/10

The hotel is situated in a prime location, perfect for business purposes due to its proximity to Bugis Shopping Mall and the MRT station. The rooms, although clean and tidy, still had remnants from previous guests, giving a slightly worn-out impression. The service started off nonchalant but improved with dedicated assistance from Mrs Sam Bong. The dining experience offered a decent selection but could be better to avoid making guests feel unwell. Overall, the hotel's great location compensates for some minor inconveniences.

Rooms
7.0
The rooms were clean and tidy, though showing some signs of wear.
Service
7.0
The service initially lacked enthusiasm but improved significantly, especially with the help of Mrs Sam Bong.
Location
9.0
The location is excellent, close to Bugis Shopping Mall, the MRT station, and SAM- Singapore Arts Museum.
Dining
7.0
The dining options were satisfactory, with a decent selection available.
Facilities
8.0
The hotel provides basic facilities suitable for a comfortable stay.
Billy
United Kingdom, February  2024
7.0/10

The hotel is super convenient for exploring the city with easy access to public transportation, but the room cleanliness could be improved. The location is fantastic for tourists, being just a minute away from Bugis Junction and the MRT station. The dining options were decent but not exceptional, catering more to young children. However, the service was attentive and accommodating, making our stay pleasant overall.

Rooms
6.0
The room was comfortable and suitable for our needs, but cleanliness needs more attention due to baby cockroaches found during the stay.
Service
8.0
The staff took care of our requests promptly, and we appreciated the room change to a better floor. They were attentive and ensured we were well looked after.
Location
9.0
The location is excellent for exploring the city, with easy access to public transportation and tourist attractions in all directions. Just a short walk to Bugis Junction and night markets.
Dining
5.0
The dining options were simple and not very diverse, with limited choices for Western tastes. However, they had suitable options for young children.
Facilities
7.0
The hotel offers basic facilities, but the overall experience was comfortable despite some room issues.
Convenient location
Room cleanliness
David
United States of America, February  2024
7.6/10

My stay at the hotel was excellent overall. The rooms were nice & comfortable, the service was so helpful, and the location was perfect near MRT stations and local amenities. However, the dining experience was unfavourable with limited options. The facilities were adequate and worth the value.

Rooms
8.0
The rooms were nice & comfortable with great views.
Service
9.0
The service was so helpful and offered assistance whenever needed.
Location
9.0
The hotel's location was perfect, close to MRT stations and local amenities.
Dining
5.0
The dining experience was unfavourable with limited options.
Facilities
7.0
The facilities were adequate and worth the money.
Harry
United Kingdom, November  2023
7.6/10

The hotel has a great location, very close to an MRT station and convenient for shopping. The rooms, although crowded and somewhat dusty, are well-equipped. The service provided by the staff is excellent and attentive. The dining options are mainly Asian-oriented and could be improved. Overall, a good value for money choice with good facilities.

Rooms
7.0
The room I stayed in was quite crowded with children running around, creating some confusion. It was also a bit dusty in certain areas, but otherwise had all the necessary amenities.
Service
9.0
I must say, the staff here were excellent. They were all very friendly and attentive, going out of their way to make my stay comfortable.
Location
8.0
The location of the hotel is fantastic, just minutes away from the MRT station and close to shopping malls. Despite the room issues, the convenience of the location made up for it.
Dining
6.0
The dining experience was mainly Asian-oriented and there was a small issue with leaking water that the staff promptly resolved. The options were a bit repetitive and could use some variety.
Facilities
8.0
The facilities were overall good, although there was a water leak issue in the dining area that was quickly addressed by the friendly staff.
John
United States of America, November  2023
6.8/10

Our family of six found the hotel's rooms to be fairly clean and functional, albeit dated. They were comfortable and very clean, meeting our basic needs.

Rooms
7.0
The rooms, while dated, were comfortable and very clean, suiting our family's requirements.
Service
7.0
The staff were friendly and helpful, knowing the basics of contactless payment. However, there were instances where they were not as welcoming.
Location
9.0
The location was fantastic, within a very short walk to Bras Basah MRT for easy access to major tourist sights.
Dining
6.0
The dining experience was so-so with a limited variety of items. More options would have been appreciated.
Facilities
5.0
clean
dated
William
United Kingdom, July  2023
7.4/10

The hotel is conveniently located close to shops, hawker centers, and Bugis for a fun exploration. The rooms are spacious and quiet, though showing some age. The service is genuine and friendly, with efficient room service and housekeeping. The dining options are good with a wide selection, though some minor oversights like missing hand towels. The location is excellent, near public transportation and attractions, but still maintains a quiet atmosphere.

Rooms
7.0
The rooms were very spacious and quiet, suited for 2 adults plus 2 kids.
Service
8.0
The service was very friendly and efficient, making my stay pleasant.
Location
9.0
The location was very good, close to shops, hawker centers, and Bugis for a great experience.
Dining
7.0
The dining had a wide selection but could have been better with more attention to details like missing hand towels.
Facilities
6.0
The facilities were adequate but showed signs of wear and tear in some areas.
Julie
United Kingdom, July  2023
5.4/10

The hotel's location is excellent, close to Bugis Markets and public transportation options. Despite some issues with cleanliness and slow service, the staff was friendly and accommodating. The dining options were limited, and the rooms required constant housekeeping for cleanliness.

Rooms
5.0
The rooms were slow and required constant housekeeping for cleanliness.
Service
7.0
The staff was very friendly and helpful, despite some slow service.
Location
8.0
The location was good, near Bugis Markets and public transportation options.
Dining
5.0
The dining options were limited and not up to the expected quality standards.
Facilities
5.0
Facilities were average with some cleanliness issues.
Great location
Limited dining options
Edward
United States of America, June  2023
7.4/10

My stay at this hotel was a mix of positives and negatives. The rooms were beautifully kept with a bonus bathtub, but the air conditioning was too cold even when turned off. The service was friendly and approachable, but they could not assist with transport queries. The location was ideal, close to many attractions, but lacked dining options catering to non-Asian guests. The facilities were decent overall.

Rooms
7.0
I found the rooms well-maintained and comfortable, with the added bonus of a bathtub.
Service
8.0
The staff were friendly and approachable, engaging in friendly conversations to ensure a pleasant stay.
Location
9.0
The hotel's location was perfect for exploring the area, with easy access to shopping and attractions.
Dining
6.0
The dining options were average and leaned towards Asian cuisine, lacking variety for non-Asian guests.
Facilities
7.0
The hotel offered basic facilities that served the purpose adequately.
great location
limited dining options
Paul
United Kingdom, May  2023
5.4/10

The hotel is conveniently located near Bugis markets and train stations, making it easy to explore the city and visit major landmarks. The rooms are very basic and a bit small, with some leftover items from previous guests. However, the hotel is old, dirty, and has a noticeable smell. The staff seemed uninterested at our arrival but were close to the MRT and Bugis area. The dining options were just average, with limited choices. The proximity to various attractions and transportation hubs is a definite advantage.

Rooms
5.0
The rooms were very basic and showed signs of previous guests, being old, dirty, and smelly.
Service
5.0
The staff appeared unwelcoming and uninterested on arrival but were close to transportation options.
Location
8.0
The hotel's location near Bugis markets and train stations is a bonus for exploring the city.
Dining
5.0
The dining experience was just average with limited options available.
Facilities
5.0
Kate
United Kingdom, April  2023
7.2/10

The hotel offered a mixed experience with clean and large rooms but a misleading booking description regarding bed arrangements. The service was friendly and accommodating, although some areas needed updating. The location was convenient with easy access to transportation, but the dining options were lacking variety.

Rooms
7.0
The room was clean and spacious, with a nice bathtub, but the bed configuration was not as expected.
Service
8.0
The staff was friendly and accommodating, especially towards guests with special needs.
Location
8.0
The hotel's location was convenient, with easy access to public transportation and nearby dining options.
Dining
6.0
The dining options were limited and repetitive, lacking diversity.
Facilities
7.0
The facilities were generally satisfactory but in need of some upgrades.
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Rooms and Guests2 Guest, 1 Room